Learner Guide-SITXCCS010 Provide visitor information Skill Set maintain and test response equipment

maintain and test response equipment PUASAR022 Participate in rescue operation PUASAR024 Undertake road crash rescue PUAFIR324 Render hazardous materials incidents safe PUAFIR306 Identify

Core units AVIF0029 Implement threat and error management strategies AVIF0030 Manage safe flight operations AVIH0013 Plan a flight under instrument flight rules AVIH0017 Navigate aircraft under instrument flight rules AVIW0032 Operate and manage aircraft systems AVIY0033 Operate aircraft using aircraft flight instruments AVIY0044 Conduct a 2D instrument approach AVIY0050 Perform instrument arrival and standard arrival route procedures AVIY0073 Operate aircraft in the traffic pattern at night AVIY0074 Perform non-published instrument departure procedures AVIY0075 Perform published instrument departure procedures AVIY0076 Perform visual circling approach AVIY0081 Conduct a 2D global navigation satellite system non-precision instrument approach Electives AVIH0015 Plan a flight under night visual flight rules * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct staff SITXHRM012 Monitor staff performance SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXMPR014 Develop and implement marketing strategies SITXWHS008 Establish and maintain a work health and safety system Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk BSBOPS502 Manage business operational plans BSBFIN401 Report on financial activity * We can develop additional elective units that are not listed on request (Please contact us for further information)

Digital-literacy components to align with evolving workplace and training requirements

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SITXCCS010 Provide visitor information Skill Set maintain and test response equipmentOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce