Assessment Kit-FNSCUS504 Manage premium customer relationships Certificate I Core units AVIF0026 Implement aviation

Core units AVIF0026 Implement aviation risk management processes AVIF0027 Implement aviation fatigue risk management processes AVIF0028 Manage aviation risk AVIO0017 Manage disruptive behaviour and unlawful interference with aviation BSBADM502 Manage meetings BSBAUD501 Initiate a quality audit BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Electives BSBAUD512 Lead quality audits BSBHRM524 Coordinate workforce plan implementation BSBHRM525 Manage recruitment and onboarding BSBINS501 Implement information and knowledge management systems BSBLDR522 Manage people performance BSBMKG554 Plan and develop public relations publications BSBOPS505 Manage organisational customer service BSBPEF501 Manage personal and professional development BSBPRC502 Manage supplier relationships BSBSTR502 Facilitate continuous improvement BSBSTR802 Lead strategic planning processes for an organisation BSBSUS511 Develop workplace policies and procedures for sustainability BSBWHS521 Ensure a safe workplace for a work area PSPGEN099 Undertake negotiations * We can develop additional elective units that are not listed on request (Please contact us for further information)

steam and cool product AMPS302 Prepare dried meat AMPS307 Sort meat AMPS308 Batch meat AMPS312 Prepare meat-based pates and terrines for commercial sale AMPS313 Prepare product formulations AMPX304* Prepare primal cuts HLTAID011 Provide First Aid CPPCLO3113 Clean food-handling areas and equipment AMPX203 Operate scales and semi-automatic labelling machinery AMPX205 Clean chillers * We can develop additional elective units that are not listed on request (Please contact us for further information)

We develop resources using the following steps:

Core units FBPFSY2002 Apply food safety procedures FBPOPR2069 Use numerical applications in the workplace FBPOPR2071 Provide and apply workplace information FBPRBK2002 Use food preparation equipment to prepare fillings FBPRBK2005 Maintain ingredient stores FBPRBK3005 Produce basic bread products FBPWHS2001 Participate in work health and safety processes Elective units FBPRBK3002 Produce non laminated pastry products FBPRBK3008 Produce sponge cake products FBPPPL2002 Work in a socially diverse environment FBPRBK3009 Produce biscuit and cookie products * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETU103 Service air conditioning and HVAC systems AURETU104 Diagnose and repair air conditioning and HVAC components AURTTA118 Develop and carry out diagnostic test strategies Elective units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURETR006 Solder electrical wiring and circuits AURETR011 Install basic ancillary electrical systems and components AURETR116 Read and apply vehicle wiring schematics and drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-FNSCUS504 Manage premium customer relationships Certificate I Core units AVIF0026 Implement aviationOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of