Learning and Assessment Kit-BSBCUE307 Work effectively in customer engagement AHC Units of competency CHCCSM006 Provide

Units of competency CHCCSM006 Provide case management supervision CHCCSM005 Develop

Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders in a permaculture system Group A AHCPER326 Install and maintain permaculture water management systems Group A AHCPER327 Install structures for permaculture systems Group A AHCPER328 Establish organic garden and orchard systems Group A AHCPER329 Coordinate preparation and storage of produce from a permaculture system Group A AHCPER334 Read and interpret property maps and plans Group A AHCPER336 Test

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER322 Communicate permaculture system principles to stakeholders AHCPER324 Establish a permaculture system AHCPER332 Maintain integrated plant and animal systems AHCPER335 Select plant and animal species for permaculture systems AHCPER414 Develop recommendations for integrated plant and animal systems AHCWRK322 Conduct site inspections Elective units AHCECR301 Maintain native ecosystem areas Group B AHCPER323 Use the characteristics of plant resilience in a permaculture system Group A AHCPER325 Mitigate plant pests

Learning and Assessment Kit-BSBCUE307 Work effectively in customer engagement AHC Units of competency CHCCSM006 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to