Learner Guide-AHCWRK409 Supervise work routines and staff performance CUA Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBMED301 Interpret and apply medical terminology appropriately Group A BSBMED302 Prepare and process medical accounts Group A BSBMED303 Maintain patient records Group A BSBMED305 Apply the principles of confidentiality

Core units BSBHRM404 Review human resource functions BSBHRM506 Manage recruitment selection and induction processes BSBSUS501 Develop workplace policy and procedures for sustainability SHBXPSM001 Lead teams in a personal services environment SHBXPSM002 Manage treatment services and sales delivery SHBXPSM003 Promote a personal services business SHBXWHS002 Provide a safe work environment Elective Units BSBMGT502 Manage people performance BSBSMB402 Plan small business finances BSBSMB403 Market the small business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCMGT005 Facilitate workplace debriefing and support processes CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern

negotiate and refine a design brief MSFFDM5008 Evaluate design proposals and concepts MSFFDM5009 Generate and transfer complex computer-aided drawings and specifications MSFFDM5012 Research

Learner Guide-AHCWRK409 Supervise work routines and staff performance CUA Core units BSBITU307 Develop keyboardingOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce