SCORM Compliant Package-HLTAEDR002 Assess and respond to medical emergencies TAE (Skill Set) Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIERR203D Escape from hazardous situations unaided RIIWHS201D Work safely and follow WHS policies and procedures RIIRIS201D Conduct local risk control RIIERR205D Apply initial response First Aid RIICOM201D Communicate in the workplace RIIGOV201D Comply with site work processes/procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCCHM304 Transport and store chemicals * We can develop additional elective units that are not listed on request (Please contact us for further information)

build and test network servers ICTNWK546 Manage network security ICTCYS407 Gather

identify and prepare casings AMPS208 Rotate stored meat AMPS300 Operate mixer or blender unit AMPS301 Cook

SCORM Compliant Package-HLTAEDR002 Assess and respond to medical emergencies TAE (Skill Set) Core units FNSASIC314 Provide Tier* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.