Learner Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation MEM Fully mapped to training package

Fully mapped to training package requirements The mapping document maps the assessment resources to the training package requirements

UEERL0004 Disconnect - reconnect electrical equipment connected to low voltage (LV) installation wiring UEERL0005 Locate and rectify faults in low voltage (LV) electrical equipment using set procedures Elective units BSBOPS203 Deliver a service to customers CPCWHS1001 Prepare to work safely in the construction industry HLTAID009 Provide cardiopulmonary resuscitation UEEIC0002 Assemble

Units of competency AHCTRF207 Renovate grassed areas AHCTRF205 Assist in the preparation of turf surfaces for play AHCMOM203 Operate basic machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

anthropometrics and proxemic considerations to a product MSFFDT5002 Assess and resolve technical integrity of a design MSFFDT5004 Construct custom furniture using advanced techniques MSFFDT5005 Design a batch or limited production item of furniture CPCCWHS2001 Apply WHS requirements

Core units HLTSTE003 Sterilise loads HLTWHS003 Maintain work health and safety Elective units BSBOPS401 Coordinate business resources BSBMED301 Interpret and apply medical terminology appropriately BSBMED401 Manage patient recordkeeping system CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCCCS014 Provide brief interventions HLTCCD003 Use medical terminology in health care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation MEM Fully mapped to training packageOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce