SCORM Compliant Package-MSMWHS216 Operate breathing apparatus SIT Core units FWPCOR2201 Work effectively

Core units FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2203 Follow environmental care procedures FWPCOR2205 Follow WHS policies and procedures FWPCOR2207 Maintain quality and product care Elective units FWPCOT3203 Weigh loads FWPCOT2202 Rack material FWPCOT2234 Dock material to length FWPCOT2206 Stack and bind material FWPCOT2231 Pack products * We can develop additional elective units that are not listed on request (Please contact us for further information)

AUAMA004 Coordinate automotive project activities AUMFTA006 Develop research reports on vehicle design

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units Elective units   AURACA002 Manage complex customer requirements in an automotive workplace AURATA005 Estimate and quote automotive mechanical and electrical repairs AURANN011 Estimate and quote automotive body repairs AURVTN032 Inspect vehicle damage and determine repair procedures MEM16003B Provide advanced customer service MEM16012A Interpret technical specifications and manuals SIRRMER003 Coordinate visual merchandising activities SITXMPR004 Coordinate marketing activities AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURAAA002 Determine retail rates for automotive products and services AURAFA004 Resolve routine problems in an automotive workplace AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM15002A Apply quality systems AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use enterprise computers or data systems TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

literacy and numeracy practices Electives TAELED804 Review enterprise e-learning systems and solutions implementation BSBINN801 Lead innovative thinking and practice BSBLDR803 Develop and cultivate collaborative partnerships and relationships TAELLN813 Formulate workplace strategy for adult language

SCORM Compliant Package-MSMWHS216 Operate breathing apparatus SIT Core units FWPCOR2201 Work effectively* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.