RPL Kit-SIRXCEG007 Develop online customer service standards CUA Industry consultation

Industry consultation

secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBTWK201 Work effectively with others CUAIND211 Develop and apply creative arts industry knowledge CUAWHS312 Apply work health and safety practices Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBCRT311 Apply critical thinking skills in a team environment BSBFIN302 Maintain financial records BSBTEC201 Use business software applications CHCDIV001 Work with diverse people BSBOPS202 Engage with customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain routing and shaping machines MSTGN4012 Fabricate or machine tooling MEM07001B Perform operational maintenance of machines/equipment MEM14003B Undertake basic production scheduling MEM18001C Use hand tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

equipment and merchandise SIRCCPM006 Develop a pharmacy product and service range SIRCDIS002 Deliver medicines to customers outside the pharmacy * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-SIRXCEG007 Develop online customer service standards CUA Industry consultationOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information