Learner Guide-ICTPMG301 Contribute as part of an IT project management team SCORM Units of competency CHCCCS019 Recognise

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements BSBSUS301 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBIO204 Follow site biosecurity procedures AHCWHS201 Participate in work health and safety processes AHCWRK204 Work effectively in the industry AHCWRK205 Participate in workplace communications Elective units AHCNSY205 Pot up plants AHCNSY206 Care for nursery plants AHCNSY207 Undertake propagation activities AHCCHM201 Apply chemicals under supervision AHCMOM203 Operate basic machinery and equipment AHCPHT214 Support horticultural crop harvesting AHCPHT215 Plant horticultural crops AHCPHT218 Carry out post-harvest operations AHCBIO203 Inspect and clean machinery for plant

Core units BSBPMG511 Manage project scope BSBPMG512 Manage project time BSBPMG513 Manage project quality BSBPMG514 Manage project cost BSBPMG515 Manage project human resources BSBPMG516 Manage project information and communication BSBPMG517 Manage project risk BSBPMG521 Manage project integration Elective units BSBMGT516 Facilitate continuous improvement BSBSUS501 Develop workplace policy and procedures for sustainability BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTPMG301 Contribute as part of an IT project management team SCORM Units of competency CHCCCS019 RecogniseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce