SCORM Compliant Package-RIIERR301E Respond to work site incidents SCORM Core units FNSCUS403 Deliver a

Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN315 Determine and apply technologies within a telecommunications system ICTTEN317 Locate

religious and dietary considerations for food production FDFOP3004A Operate interrelated processes in a packaging system * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and administer a construction contract CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4006 Select

policies and procedures in the construction industry Elective units CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCO2013 Carry out concreting to simple forms CPCCPB3015 Install acoustic and thermal environmental protection systems CPCCPB3026 Erect and maintain trestle and plank systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-RIIERR301E Respond to work site incidents SCORM Core units FNSCUS403 Deliver a* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.