SCORM Compliant Package-FSKLRG011 Use routine strategies for work-related learning PMB aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review quality framework BSBMGT608 Manage innovation and continuous improvement CHCLEG003 Manage legal and ethical compliance * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief BSBDES601 Manage design realisation BSBPMG522 Undertake project work CUAGRD601 Engage in the business of graphic design CUAGRD602 Originate graphic designs for complex briefs CUAGRD603 Extend typographic design expertise CUAPPR504 Establish and maintain environmentally sustainable creative practice Elective Units BSBCRT501 Originate and develop concepts BSBDES602 Research global design trends BSBEBU502 Implement e-business solutions BSBINN501 Establish systems that support innovation BSBINN502 Build and sustain an innovative work environment BSBINN601 Lead and manage organisational change BSBWRT401 Write complex documents BSBWRT501 Write persuasive copy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER415 Plan and implement permaculture works AHCPER417 Investigate and recommend species for a permaculture system AHCPER418 Provide advice on permaculture principles and practices AHCPER421 Select appropriate technology for a permaculture system AHCPER422 Identify and analyse bioregional characteristics and resources Electives AHCPER420 Design an urban permaculture system AHCLSK404 Implement and monitor animal welfare programs AHCPER324 Establish a permaculture system AHCPER416 Manage a seed bank AHCPER423 Design harvesting and storage systems for permaculture products AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Pack (Student)

SCORM Compliant Package-FSKLRG011 Use routine strategies for work-related learning PMB aggressive or abusive customers SIRXECM002* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.