SCORM Compliant Package-FNSORG601 Negotiate to achieve goals and manage disputes Class Activity Book Core units BSBWOR203 Work effectively

Core units BSBWOR203 Work effectively with others SITHFAB002 Provide responsible service of alcohol SITHIND002 Source and use information on the hospitality industry SITHIND004 Work effectively in hospitality service SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXFIN001 Process financial transactions SITXFIN003 Manage finances within a budget SITXFSA001 Use hygienic practices for food safety SITXHRM001 Coach others in job skills SITXWHS001 Participate in safe work practices Elective units BSBSUS201 Participate in environmentally sustainable work practices Group A SITHFAB005 Prepare and serve espresso coffee Group B SITHFAB010 Prepare and serve cocktails Group B SITHFAB003 Operate a bar Group B SITHFAB014 Provide table service of food and beverage Group B SITHFAB016 Provide advice on food Group B SITXINV001 Receive and store stock Group B SITXINV003 Purchase goods Group B SITHFAB007 Serve food and beverage Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICRC314D Handle concrete materials RIICRC322D Receive

tools and equipment to preserve biosecurity AHCBIO303 Apply biosecurity measures AHCECR306 Conduct photography for fieldwork * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURKTX001 Diagnose and repair powershift transmissions AURKTA011 Diagnose and repair mobile plant hydraulic systems AURKTA005 Inspect

Core units TAEASS311 Contribute to assessment TAEDEL311 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective Units TLIC0035 Apply low risk motorcycle riding behaviours TLIM0013 Conduct motorcycle rider training TLIM0020 Develop low risk motorcycle riding behaviours in others BSBINS309 Maintain business records * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-FNSORG601 Negotiate to achieve goals and manage disputes Class Activity Book Core units BSBWOR203 Work effectively* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.