RPL Kit-MSL952003 Collect routine site samples FNS aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TLIB0002 Carry out vehicle inspection TLIC1051 Operate commercial vehicle TLID0020 Shift materials safely using manual handling methods TLIF0025 Follow work health and safety procedures TLIF2010 Apply fatigue management strategies Elective units TLIC3036 Apply safe car driving behaviours HLTWHS006 Manage personal stressors in the work environment TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) TLIA0004 Complete receival and despatch documentation TLID0015 Load and unload goods/cargo TLIE2007 Use communications systems TLIP2029 Prepare and process financial documents TLIU2012 Participate in environmentally sustainable work practices TLIU3014 Operate vehicle in an environmentally sustainable manner TLIO0003 Follow security procedures when working with goods and cargo * We can develop additional elective units that are not listed on request (Please contact us for further information)

build and test network servers ICTNWK546 Manage network security ICTCYS407 Gather

industry needs and ACSF indicated levels

Units of competency MSS402051 Apply quality standards MSFGG3039 Manually move glass MSFGG3028 Select

RPL Kit-MSL952003 Collect routine site samples FNS aggressive or abusive customers SIRXCEG009Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information