Unit Knowledge Guide-PSPGEN098 Deal with conflict Certificate IV Core units BSBSUS501 Develop workplace

Core units BSBSUS501 Develop workplace policy and procedures for sustainability BSBWHS501 Ensure a safe workplace ICTICT509 Gather data to identify business requirements ICTICT517 Match ICT needs with the strategic direction of the organisat Elective Units ICTNWK502 Implement secure encryption technologies Group A ICTNWK503 Install and maintain valid authentication processes Group A ICTNWK504 Design and implement an integrated server solution Group A ICTNWK505 Design

configure and test advanced internetwork routing solutions ICTNWK604 Plan and configure advanced internetwork switching solutions ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTDEN015 Prepare for and assist with dental procedures HLTDEN016 Assist with dental radiography HLTDEN017 Assist with administration in dental practice HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS001 Participate in workplace health and safety Elective units BSBTEC201 Use business software applications BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURKTR001 Diagnose and repair electronic over hydraulic control systems AURTTA026 Diagnose complex faults in electronic over hydraulic systems AURTTA013 Diagnose and repair hydraulic systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCARB211 Apply treatments to trees AHCARB212 Operate and maintain stump grinding machines AHCARB213 Perform ground-based rigging AHCARB214 Recognise trees AHCARB316 Perform pruning operations FWPCOT2236 Fall trees manually (basic) FWPCOT2237 Maintain chainsaws FWPCOT2239 Trim and cut felled trees FWPCOT3238 Operate a pole saw FWPHAR2206 Operate a mobile chipper/mulcher HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-PSPGEN098 Deal with conflict Certificate IV Core units BSBSUS501 Develop workplaceOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner