Learner Guide-ICTSAS433 Update ICT client support procedures and assist with policy development ACM Core units CPCPCM2039 Carry out

Core units CPCPCM2039 Carry out interactive workplace communication CPCPCM2040 Read plans

Core units Elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain basic static machines MSFFM2011 Apply manufactured board conversion techniques CUAACD302 Produce computer-aided drawings MSMOPS363 Organise on-site work MSMPER200 Work in accordance with an issued permit MSFFF2006 Apply surface coatings by spray gun MSFFM2012 Set up

implement and maintain WHS management systems BSBPMG522 Undertake project work CPCCOHS1001A Work safely in the construction industry CUAIND601 Work professionally in the creative arts industry CUAPPM502 Realise productions CUAPPM503 Incorporate creative and technical needs into management processes CUAPPR602 Collaborate in professional creative projects FNSORG501 Develop and manage a budget Elective Units BSBDES602 Research global design trends BSBFIM601 Manage finances BSBINN801 Lead innovative thinking and practice BSBMGT608 Manage innovation and continuous improvement BSBMGT616 Develop and implement strategic plans BSBMGT617 Develop and implement a business plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCVOL001 Be an effective volunteer HLTWHS001 Participate in workplace health and safety BSBWOR301 Organise personal work priorities and development Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS040 Support independence and wellbeing CHCCCS031 Provide individualised support * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTSAS433 Update ICT client support procedures and assist with policy development ACM Core units CPCPCM2039 Carry outOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce