Training and Assessment Strategy-HLT20113 Certificate II in Aboriginal and/or Torres Strait Islander Primary Health Care AMP Core units FNSCUS403 Deliver a

Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks Group B SITXFIN002 Interpret financial information Group B SITHFAB014 Provide table service of food and beverage Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBFLM312 Contribute to team effectiveness CPPSEC3101 Manage conflict and security risks through negotiation CPPSEC3102 Maintain operational safety and security of work environment CPPSEC3103 Determine and implement response to security risk situation CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour CPPSEC3105 Coordinate provision of quality security services to clients CPPSEC3106 Gather

Core units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop

Units of competency MSS015026 Develop strategic sustainability plans MSS015027 Implement sustainability plans MSS015024 Develop required sustainability reports MSS015025 Develop a business case for sustainability improvements MSS015020 Facilitate an energy audit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-HLT20113 Certificate II in Aboriginal and/or Torres Strait Islander Primary Health Care AMP Core units FNSCUS403 Deliver aYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.