Learning and Assessment Kit-SITXCCS010 Provide visitor information SHB Core units FNSPIM313 Work within

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

standard trade practices and fundamentals in aviation maintenance MEA270A Lay out avionic systems MEA271A Lay out avionic flight management systems MEA340A Lay out and set up aircraft systems MEA272B Apply basic scientific principles and techniques in avionic engineering situations MEA273A Select and test avionic engineering materials MEA342A Apply basic aircraft power plant design characteristics MEA349B Apply basic scientific principles and techniques in aeronautical engineering situations MEA350A Select and test aeronautical engineering materials MEM09143A Represent aeronautical engineering designs MEM09144A Represent avionic engineering designs MEM09153A Apply computer aided modelling and data management techniques to aeronautical engineering designs MEM09154A Apply computer aided modelling and data management techniques to avionic engineering designs MEM09155A Prepare mechanical models for computer-aided engineering (CAE) MEM09156A Prepare mechatronic models for computer-aided engineering (CAE) MEM09157A Perform mechanical engineering design drafting MEM09158A Perform mechatronics engineering design drafting MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPOPR2088 Operate pumping equipment FBPOPR2094 Clean equipment in place FBPOPR3016 Operate and monitor a separation process FBPOPR3011 Operate and monitor a heat treatment process * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES304 Source and apply design industry knowledge BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES403 Develop and extend design skills and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCASW309 Interpret Aboriginal cultural landscape AHCASW307 Support the documentation of Aboriginal cultural landscapes AHCASW501 Survey and report on Aboriginal cultural sites LGALAND504A Undertake effective consultation with Indigenous people on matters of cultural heritage AHCILM508 Propose a negotiated outcome for a given area of Country * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SITXCCS010 Provide visitor information SHB Core units FNSPIM313 Work withinOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to