SCORM Compliant Package-SITTGDE018 Develop and maintain the general and regional knowledge required by guides Certificate II Learners demonstrate their ability to:

Learners demonstrate their ability to:

procedures and programs to meet legislative requirements MSFGG3038 Conduct commercial and structural reglazing MSFGN3001 Read and interpret work documents MSFDG3001 Protect leadlight and stained glass CPCCCM2006 Apply basic levelling procedures CPCCCM2010 Work safely on scaffolding higher than two metres * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT3284 Grade

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

SIRRRTF002 Monitor retail store financials * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SITTGDE018 Develop and maintain the general and regional knowledge required by guides Certificate II Learners demonstrate their ability to:* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.