Learning and Assessment Kit-SHBBHRS010 Provide waxing services Advanced Diploma Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETR144 Diagnose and repair integrated engine and transmission management systems AURLTX102 Diagnose and repair light vehicle automatic transmissions AURTTX009 Overhaul automatic transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements BSBSUS301 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAEASS503 Lead assessment validation processes TAEASS502 Design and develop assessment tools TAEASS504 Develop and implement recognition strategies TAEASS501 Provide advanced assessment practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor program schedules BSBPMG430 Undertake project work CUAIND311 Work effectively in the creative arts industry SITXHRM005 Manage volunteers BSBHRM525 Manage recruitment and onboarding * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SHBBHRS010 Provide waxing services Advanced Diploma Core units SIRWSLS004 Optimise customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to