Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
heating and gouging AUMGTW002 Perform mechanical cutting AURAFA003 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AUMABA012 Operate load shifting equipment AUMATA008 Produce drawings manually AUMGMA001 Participate in workplace productivity improvement processes AUMGTA002 Service vehicle after assembly AUMGTB011 Assemble
and continuous improvement in learner engagement
Core units BSBINN801 Lead innovative thinking and practice BSBRES801 Initiate and lead applied research Elective Units BSBINN601 Lead and manage organisational change BSBFIM801 Manage financial resources BSBLDR801 Lead personal and strategic transformation BSBLED802 Lead learning strategy implementation BSBLED806 Plan and implement a coaching strategy BSBLED805 Plan and implement a mentoring program * We can develop additional elective units that are not listed on request (Please contact us for further information)
set up and test computing devices UEECS0022 Install and configure a client computer operating system and software UEECS0029 Set up and configure basic local area network (LAN) UEECS0032 Support computer hardware and software for engineering applications UEECS0033 Use engineering applications software on personal computers UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation UEEAS0001 Assemble electronic components UEECD0020 Fix and secure electrotechnology equipment UEECD0021 Identify and select components
LLND Kit-MSFUP2008 Fit upholstery components TLI Core units MSMENV272 Participate inEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational