Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking
machinery and equipment AHCWRK409 Supervise work routines and staff performance BSBPMG428 Apply project life cycle management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)
health and work practices Elective Units SHBHBAS002 Provide head
Units of competency HLTOHC006 Apply fluoride varnish HLTAHW025 Provide information and strategies in health care HLTOHC005 Use basic oral health screening tools HLTOHC002 Inform and support patients and groups about oral health HLTOHC001 Recognise and respond to oral health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information * We can develop additional elective units that are not listed on request (Please contact us for further information)
Unit Knowledge Guide-PUAFIR518 Conduct and record Bushfire Attack Level (BAL) assessment LGA Core units BSBCUS403 Implement customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner