SCORM Compliant Package-CPCPWT3021 Set out and install water services Qualification Prepare and apply decorative surfaces

Prepare and apply decorative surfaces for furnishing products CUAACD312 Produce computer-aided drawings MSFFM2014 Select and apply hardware MSFFM2015 Apply sheet laminates by hand MSFFM3029

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBCUS402 Address customer needs BSBITU401 Design and develop complex text documents BSBITU404 Produce complex desktop published documents BSBWRT401 Write complex documents CUADIG301 Prepare video assets BSBEBU401 Review and maintain a website * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBINS603 Initiate and lead applied research FWPCOT6208 Manage innovative thinking and practice in the forest and wood products industry TLIE4006 Collect

Core units VU23494 Use strategies to develop language learning with support Speaking and Listening (3) VU23495 Begin language learning with support VU23496 Communicate basic personal details and needs VU23497 Give and respond to short highly familiar information Reading and Writing (2) VU23498 Read and write short highly familiar messages and forms VU23499 Read and write short

SCORM Compliant Package-CPCPWT3021 Set out and install water services Qualification Prepare and apply decorative surfaces* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.