Unit Knowledge Guide-FBPRBK3001 Produce laminated pastry products Training and Assessment Strategy Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

animal and soil material AHCBIO302 Identify and report unusual disease or plant pest signs AHCWRK207 Collect and record production data FBPBPG2002 Operate the carton erection process AHCBIO302 Identify and report unusual disease or plant pest signs AHCHYD301 Implement a maintenance program for hydroponic systems AHCBIO302 Identify and report unusual disease or plant pest signs AHCNSY203 Undertake propagation activities AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Units of competency SIRCDIS002 Deliver medicines to customers outside the pharmacy HLTWHS001 Participate in workplace health and safety SIRCINF001 Use pharmacy practices for infection control CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking

codes and practices in the workplace UEECD0010 Compile and produce an energy sector detailed report UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0019 Fabricate

Core units BSBWOR203 Work effectively with others SITHIND002 Source and use information on the hospitality industry SITHIND003 Use hospitality skills effectively SITXCCS011 Interact with customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC003 Prepare and present sandwiches Group B SITHCCC006 Prepare appetisers and salads Group B SITHFAB002 Provide responsible service of alcohol Group B SITXFSA002 Participate in safe food handling practices Group B SITXINV002 Maintain the quality of perishable items Group B Additional Electives HLTAID003 Provide first aid Group B SITHKOP001 Clean kitchen premises and equipment Group B BSBSUS201 Participate in environmentally sustainable work practices Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-FBPRBK3001 Produce laminated pastry products Training and Assessment Strategy Units of competency SIRXSLS001 SellOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner