Self-Study Guide-AURSAA001 Process customer complaints in an automotive workplace FNS Pre-order now available

Pre-order now available

The learner guides have been aligned to learner cohorts

The unit knowledge guide is a tool that can be used to help a student extend their learning

engaging and compliant classroom delivery of the qualification

Please note: This is not a learner guide

Self-Study Guide-AURSAA001 Process customer complaints in an automotive workplace FNS Pre-order now availableOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the