Unit Knowledge Guide-VU23538 Participate in straightforward interactions for employment NWP Units of competency SIRRMER001 Produce

Units of competency SIRRMER001 Produce visual merchandise displays SIRRMER003 Coordinate visual merchandising activities SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXMKT001 Support marketing and promotional activities SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking

Fully mapped to training package requirementsThe mapping document maps the assessment resources to the training package requirements

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

The class activities book also collects detailed information that can be used to improve instruction and student learning while it’s happening

Core units BSBWOR502 Lead and manage team effectiveness ICTICT608 Interact with clients on a business level ICTICT610 Manage copyright

Unit Knowledge Guide-VU23538 Participate in straightforward interactions for employment NWP Units of competency SIRRMER001 ProduceOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner