PowerPoint-SIRXCEG008 Manage disrespectful, aggressive or abusive customers NUR assess and control safety risks

assess and control safety risks Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee BSBWOR203 Work effectively with others SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks

organise and facilitate learning in the workplace TAEDES401 Design and develop learning programs TAEDES402 Use training packages and accredited courses to meet client needs TAELLN411 Address adult language

Core units CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCPRP003 Reflect on and improve own professional practice HLTAAP002 Confirm physical health status HLTAAP003 Analyse and respond to client health information HLTENN001 Practise nursing within the Australian health care system HLTENN002 Apply communication skills in nursing practice HLTENN003 Perform clinical assessment and contribute to planning nursing care HLTENN004 Implement

Units of competency SISCAQU008 Instruct water familiarisation

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB401 Research and develop business plans BSBHRM413 Support the learning and development of teams and individuals BSBINS401 Analyse and present research information BSBINS410 Implement records systems for small business BSBLDR413 Lead effective workplace relationships BSBMKG431 Assess marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

PowerPoint-SIRXCEG008 Manage disrespectful, aggressive or abusive customers NUR assess and control safety risksOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered