Vocational Placement Kit-CHCSS00073 Case Management Skill Set AHC procedures and programs to meet

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide

Units of competency CHCAGE004 Implement interventions with older people at risk HLTHPS006 Assist clients with medication CHCAGE003 Coordinate services for older people CHCPAL001 Deliver care services using a palliative approach * We can develop additional elective units that are not listed on request (Please contact us for further information)

instructional techniques

Speaking and Listening VU22619 Analyse and participate in complex conversations Reading and Writing VU22621 Read and write complex communications and transactional texts Language Skills VU22620 Give and respond to a wide range of oral presentations and instructions VU22623 Read and write complex creative texts Other electives VU22626 Research events in Australian history post 1770 VU22613 Read and write straightforward informational and instructional texts VU22610 Engage in casual conversations and straightforward transactions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-CHCSS00073 Case Management Skill Set AHC procedures and programs to meetA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.