SCORM Compliant Package-SIRXCEG002 Assist with customer difficulties SLE The mapping document maps the

The mapping document maps the assessment resources to the training package requirements

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBSTR402 Implement continuous improvement BSBCRT411 Apply critical thinking to work practices BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPGEN048 Support workplace coaching and mentoring PSPGEN053 Provide leadership * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM10016 Terminate and test electrical wiring and accessories MEM10018 Select cable types and sizes to suit loads and electrical installation environment MEM10019 Select circuit protection devices by type and rating

SCORM Compliant Package-SIRXCEG002 Assist with customer difficulties SLE The mapping document maps the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.