RPL Kit-PSPMGT008 Formulate business strategies HLT Core units BSBCUS501 Manage quality

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and use ICT-based educational platforms TAEDEL802 Use e-learning with social media TAELED801 Design pedagogy for e-learning Electives TAELED803 Implement improved learning practice BSBRES801 Initiate and lead applied research * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

Units of competency MSMTMVER401 Verify weighing instruments MSMTMREF301 Use and maintain reference standards * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FSKLRG008 Use simple strategies for work-related learning Elective units FSKNUM003 Use whole numbers and halves for work FSKNUM004 Use basic and familiar metric measurements for work FSKNUM005 Use familiar 2D shapes for work SKDIG001 Use digital technology for short and basic workplace tasks FSKDIG002 Use digital technology for routine and simple workplace tasks FSKDIG003 Use digital technology for non-routine workplace tasks FSKLRG002 Identify strategies to respond to short and simple workplace problems FSKLRG003 Use short and simple strategies for career planning FSKLRG004 Use short and simple strategies for work-related learning FSKLRG005 Use strategies to plan simple workplace tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-PSPMGT008 Formulate business strategies HLT Core units BSBCUS501 Manage qualityOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information