Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
engaging and compliant classroom delivery of a qualification
policies and procedures in the construction industry HLTAID011 Provide first aid ICTTEN210 Install underground telecommunications infrastructure ICTTEN310 Remove and replace electronic circuit boards in carrier equipment
Units of competency CHCYTH004 Respond to critical situations CHCPRT002 Support the rights and safety of children and young people HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW012 Assist with prevention and minimisation of substance misuse HLTAHW026 Provide information and strategies in sexual health for men * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AHCMOM304 Operate machinery and equipment AHCWHS301 Contribute to work health and safety processes AHCMOM302 Perform machinery maintenance TLILIC0003 Licence to operate a forklift truck * We can develop additional elective units that are not listed on request (Please contact us for further information)
LLND Kit-MSFFM2014 Select and apply hardware MSA Core units SIRXCEG001 Engage theEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational