Assessment Kit-BSBLDR812 Develop and cultivate collaborative partnerships and relationships PMB select and prepare instruments

select and prepare instruments

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBXCM401 Apply communication strategies in the workplace FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services Elective units FNSASIC311 Establish client relationship and analyse needs FNSASIC312 Provide personal advice on non-relevant financial products FNSASIC314 Provide Tier 2 general advice in general insurance BSBDAT501 Analyse data BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness BSBOPS402 Coordinate business operational plans BSBPEF402 Develop personal work priorities * We can develop additional elective units that are not listed on request (Please contact us for further information)

service and maintain low temperature systems UEERA0053 Install

Core units BSBINS309 Maintain business records BSBOPS404 Implement customer service strategies BSBWHS307 Apply knowledge of WHS laws in the workplace CPPSCM3020 Source and extract information from strata plans CPPSCM4009 Access and interpret legislation in strata community management CPPSCM4034 Implement strata community management agreement CPPSCM4040 Develop and monitor maintenance strategies that contribute to asset life cycle CPPSCM4044 Coordinate repair and maintenance of strata community property and facilities CPPSCM4045 Facilitate strata community meetings CPPSCM4047 Implement procurement processes in strata community management CPPSCM4056 Manage conflicts and disputes in strata community management CPPSCM4084 Administer insurance for strata communities CPPSCM4086 Coordinate preparation of strata community budgets CPPSCM4087 Facilitate operation of strata community committees Electives BSBPEF401 Manage personal health and wellbeing BSBTEC403 Apply digital solutions to work processes BSBCMM411 Make presentations BSBOPS401 Coordinate business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-BSBLDR812 Develop and cultivate collaborative partnerships and relationships PMB select and prepare instrumentsOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of