Assessment Kit-CHCECE025 Embed sustainable practices in service operations New Unit-April 2024 Core units CHCDIV001 Work with

Core units CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTAID011 Provide first aid HLTINF006 Apply basic principles and practices of infection prevention and control HLTOUT010 Communicate in complex situations to support health care HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units BSBMED301 Interpret and apply medical terminology appropriately CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MEM18011 Shut down and isolate machines/equipment MEM16006 Organise and communicate information FWPCOT2209 Produce finger jointed timber FWPCOT3294 Swage and shape saw blades MEM13015 Work safely and effectively in manufacturing and engineering FWPCOT3280 Replace saw blades

Units of competency FBPCDS3002 Plan and deliver a wine tasting event FBPWIN2003 Conduct sensory evaluation of wine FBPCDS2001 Conduct a standard product tasting SITHFAB002 Provide responsible service of alcohol FBPWIN3001 Evaluate wines (advanced) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

furniture and fittings CPPCLO3107 Clean external surfaces CPPCLO3102 Clean hard floors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-CHCECE025 Embed sustainable practices in service operations New Unit-April 2024 Core units CHCDIV001 Work withOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of