SCORM Compliant Package-FNSACC511 Provide financial and business performance information AHC Materials cannot be shared

Materials cannot be shared

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units AVIO0015 Undertake physical search of cargo and articles AVIO0009 Identify and handle weapons

c power supplies UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation UEECO0015 Provide quotations for installation or service jobs UEECO0017 Source and purchase material/parts for installation or service jobs UEEAS0001 Assemble electronic components UEECS0028 Select

fitness or recreation sessions SISXCAI004 Plan and conduct programs SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations Elective units BSBADM307 Organise schedules BSBADM311 Maintain business resources BSBCRT301 Develop and extend critical thinking skills BSBFIA303 Process accounts payable and receivable BSBINM301 Organise workplace information BSBWOR204 Use business technology * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-FNSACC511 Provide financial and business performance information AHC Materials cannot be shared* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.